MobileViews Podcast 498: Edwin Margulies, CEO of Thrio (recently acquired by Nextiva)

In this podcast Todd Ogasawara is joined by special guest Edwin Margulies, CEO of Thrio (which was recently acquired by Nextiva). They discuss:

• The acquisition of Thrio (Contact Center as a Service) by Nextiva (Cloud Communications and customer experience management)
• Reflecting on the past 30 years of the journey from Computer Telephony to Cloud-based Unified Communications.
• The role Artificial Intelligence (AI) has played in large scale communications systems over the decades, its current and future roles.